1. Order Processing
All orders are processed within 1-3 business days after payment confirmation. We will send you a shipment notification email with a tracking number once your package leaves our warehouse. For customized crochet products, the production period may be extended by 2-5 additional business days, and we will inform you of the exact delivery time in advance.
2. Delivery Time
Our standard shipping time is 7-14 business days, calculated from the date the package is dispatched. The actual delivery time may vary slightly depending on your destination country, local customs clearance efficiency and logistics peak season. We will select a stable international logistics channel to ensure your handmade crochet ornaments arrive safely.
3. Payment Methods
We accept PayPal and major credit cards as payment methods. All payment transactions are processed through a PCI-compliant secure channel, which effectively protects your payment information security. If your selected payment method is unavailable, the system will automatically follow the priority sequence in our agreement to complete the transaction, ensuring your order is processed smoothly.
4. Shipping Notes
The recipient needs to cooperate with the local customs to complete the necessary clearance procedures. Any import duties or additional fees incurred in the destination country shall be borne by the customer. If the package is delayed due to force majeure factors such as natural disasters, customs inspection or extreme weather, we will notify you of the latest logistics progress in time and assist you in solving the problem.